Most of our products are underwritten, rated, and quoted automatically and immediately. Additionally, you'll find that most of our bonds can be electronically delivered via email so you can get them to your customers the same day. Our proprietary technology is optimized for the very best surety experience.
Your agency or your customer can pay online. No login is needed - just the agency number, the customer number, and the transaction number. Electronic checks are processed for free. Credit card payments incur a 2% credit card transaction fee.
With high levels of authority across a wide selection of products, we are able to respond extremely quickly even to the most difficult of submissions. On the rare occasion where we must submit the risk directly to our carrier partners, we receive VIP-level responsiveness so that we may in turn honor our own service commitments to you.
In addition to the easy bond types, high-credit customers, and lower bond amounts, our in-house authority empowers us to handle the tougher bond types, low- or no-credit customers, and higher bond amounts. Co-indemnity and collateral are potential creative solutions offered on some hard-to-place risks. Aggregate accounts with multiple bonds needing high limits are also underwritten in-house with financial statement review.
Our reputation has been built on charging the lowest prices we can find rather than the highest prices we can get away with. No additional broker fees or change fees. We know that bonds are usually viewed as nuisances and commodities, so we constantly strive to deliver the lowest prices available.
Our default commission rate begins at 10% for licensed insurance agencies - with enhanced commission levels for high-volume or specialty agencies. Assistance and incentives are also available for rolling a book of business from another market. Just contact us so we can explore the possibilities.
For some agencies, we simply work behind the scenes with your bond department or insurance personnel while you remain between us and your customer on an agency-bill basis. Your customers contact you for service. Your agency invoices your customers and collects their premium. Upon receiving an order to bind, we send your agency an invoice showing the gross amount and your commission with the net amount due on the 15th of the following month.
For other agencies, we function as their bond department on a direct-bill basis. You simply introduce your customer to us and we take care of your customer like they were one of our own. We then send you a commission check for the referral of that new bond as well as any of its future changes and renewals.